Where is the Best Laundry Service in NYC with Pickup and Delivery Service?

• There are many choices for laundry services in NYC
• Many online laundry services don’t do the laundry themselves and outsource it to another company
• Make sure that you choose a laundry service that does their own laundry and has a laundromat
• At Todd Layne Cleaners, we have our own laundromat and have been doing all of our laundry on-site since 2006. We consider ourselves to be the best laundry service in NYC with Pickup and Delivery Service in Manhattan. 

There are many options for laundry services in NYC and it is a little bit like the wild wild west. Many on-demand laundry apps are nothing more than an app and simply give your laundry to another retailer or large wholesale plant in LIC or Brooklyn. Other laundry services have an actual storefront, but not a laundromat to do your laundry. They also outsource your laundry to another retailer or large wholesale plant in LIC or Brooklyn. Did you know that many of these places use large mesh bags and wash customers’ clothing together in the same washer? We know it’s gross, but unfortunately it’s very common in the laundry industry.

In your search for one of the best laundry services in NYC, the starting point will be a company that does the laundry themselves in their own laundromat (and doesn’t use mesh bags.)  We will get into the details, including prices, in this blog. After reading this, you will have a better idea as to where to find the best laundry service in NYC with pickup service. We think that once you try us, you will agree that the best laundry service  is Todd Layne Cleaners.

Does the Laundry Service have their own Laundromat?

• Most laundry services in NYC don’t have laundromat’s, therefore they send your laundry to someone else for cleaning. 
• At Todd Layne Cleaners, we have our own laundromat and have been doing laundry for our customers since 2006. In order to follow preferences and special requests, you must have your own laundromat. 

The majority of laundry services surprisingly don’t have their own laundromat. Many laundry apps are just that, an app with no physical presence in NYC. They take orders and outsource your laundry and dry cleaning to other retail businesses or wholesale plants in LIC or Brooklyn. Surprised? We’re not because we get many new customers that use the laundry bags from these services their first time with us. Other laundry companies have a physical storefront in NYC but don’t actually have a laundromat to do the laundry. They generally outsource the laundry to another retailer (with a laundromat) or a wholesale plant in LIC or Brooklyn. To be safe, try to find a laundry service that has their own laundromat.

At Todd Layne Cleaners, we have our own laundromat and can handle all types of special requests and preferences.

Potential issues when using a Laundry Service without a Laundromat

This is where things get a little tricky. While pricing can sometimes be better when using a laundry service that doesn’t actually do the laundry, we will give you four things to watch out for:

• Do your socks enjoy taking bubblebaths with strangers? – One way of reducing costs is to mix customers’ clothing in the same washer and dryer. To do this, your laundry is placed in a large mesh bag and washed/dried with other people’s laundry in a large washer and dryer. Of course, the thought of this is a little disturbing. Besides that, your laundry really isn’t being cleaned effectively. Todd Layne Cleaners never mixes customers’ clothing together. 
• What about the infamous shrinkage? – No, we’re not talking about anatomy here. Dryers that are too hot are never good for your laundry, resulting in discoloration, shrinkage and more. It’s cheaper and more efficient to dry laundry at the highest possible heat setting. This is another reason to use a laundry service that has their own laundromat. Laundry services with their own laundromats almost always use smaller dryers with lower heat settings. At Todd Layne Cleaners, all of our dryers are set to lower heat temperatures to ensure that nothing shrinks. We also offer an air drying service for gym gear and delicates. 
• Lost socks? – In the event that something goes missing, how will you be able to locate your items if your laundry is being outsourced to someone else? It is much less likely that you will lose something in the first place when you are using a laundry service that has a laundromat. If something does go missing, it is much more likely that you will get it back. At Todd Layne Cleaners, we pride ourselves on not losing socks. 
• Must all laundry be washed the same way? – We recognize that people are very particular about how their laundry is done. The ability to customize and choose detergent, fabric softener, etc. is very important and much more likely to be offered by a laundry service that does its own laundry in their laundromat. We have found that the number one reason potential customers don’t want to use a laundry service is that they don’t believe it is possible for someone to do their laundry the same way that they do. At Todd Layne Cleaners, we love special preferences and want our customers to know that we will do their laundry just as they would do it at home. 
• Hello? Is anyone there? – If you want to talk or chat with someone, is that possible? An app on-demand laundry with pickup service is less likely to have someone based in NYC to chat with. But if you enjoy talking and chatting with representatives located overseas, maybe and app on-demand laundry service is right up your alley 🙂  A laundry service with their own laundromat is much more likely to have people staffed in their storefronts to speak with you. At Todd Layne Cleaners, we offer many ways to communicate. You can call, text, email or send a request through our website. 

Location

• Many laundry companies in NYC have limited pickup and deliver areas.
• Todd Layne Cleaners pickup and delivery service is available in almost all of Manhattan

A good laundry company in NYC with pickup service will service most of Manhattan. Some only offer a limited service for pickup and deliver service. Todd Layne Cleaners and Laundromat offers complimentary pickup and deliver service in almost all of Manhattan. 

Turnaround Time

• Turnaround time for most laundry services is 24 or 48 hours
• At Todd Layne Cleaners, we offer a faster turnaround with the best same day laundry service in NYC. Bring in your laundry by 10am for same day service on weekdays. For delivery customers, schedule your pickup by 10am for same day service on weekdays. 

Since 2006, Todd Layne Cleaners has been offering the best same day laundry service in NYC. We have our own laundromat in our storefronts on the Upper East Side of Manhattan at 242 East 77th Street. We ask that you bring in your laundry by 10am for this service. For delivery customers, we ask that you schedule your pickup by 10am as well. Most days, this service is complimentary. If we are operating at capacity, there is a small charge of $2.99. Other laundry services generally offer 24 or 48 hour turnaround for laundry service. 

Customer Service

• Customer Service is really important when choosing a laundry service in NYC.
• Generally speaking, you will be using this service on a regular basis  and it’s nice to have a good relationship.
• At Todd Layne Cleaners, our average staff tenure is more than 10 years. We strive to provide the best customer service to our customers. 

It’s not so easy to find good customer service for a laundry service in NYC. At Todd Layne Cleaners, we answer all phone calls and texts from our store. You will get to know our staff and see them on a regular basis. If you are a delivery customer, you will interact with them as well for any concerns that you have. Our founder Todd believes that treating all of the staff like family results in all of our staff providing the same level of care/support to our customers. It’s been a winning formula since 2006. 

Sustainability

• Sustainability is an important factor when considering which laundry service to use
• At Todd Layne Cleaners, we offer several hypoallergenic detergent, stain fighter and fabric softener options, as well as a specialized service for customer with allergy and chemical sensitivities. All of our laundry equipment in our Laundromat is energy efficient. For our eco-friendly dry cleaning service, we offer two different methods with no chemical smell, exceptional stain removal and gentle steam pressing.  

Sustainability is a very important consideration when looking for a good laundry service. At Todd Layne Cleaners, we take sustainability very seriously. We offer several options for hypoallergenic detergent like Tide Free and Seventh Generation. We also have options for hypoallergenic and chemical free fabric softeners and stain removers. All of the equipment in our laundromat is energy efficient, including our washers, dryers and lighting. Our eco-friendly dry cleaning service is unique with two different methods. This service offers exceptional cleaning, stain removal, color retention and gentle steam pressing. 

Preferences and Specific Needs

• At Todd Layne Cleaners, we give our customers many more choices for preferences and specific requests. Because we do our laundry in our own laundromat, we are able to offer these preferences.
• Customers can choose premium detergents, stain fighters, color boosters, fabric softeners, scent boosters, water/dryer temperature, dryer temperature, air/hang dry option and allergy/baby laundry special service. 
• All special requests for customers are honored, such as fold method, unique detergents, flushing out washers with vinegar and using Lysol Laundry Sanitizer. We never say no.
• Different methods are available for our eco-friendly dry cleaning service with no chemical smell, exceptional stain removal/color retention and gentle steam pressing.  

Preferences and specific needs are what we are all about at Todd Layne Cleaners. It is actually the reason that our founder started this business in the first place. We have an all new laundry menu with choices of premium detergents, stain fighters, fabric softeners and scent boosters. We also offer choices for water and dryer temperature, as well as dryer temperature. Our most popular new addition is Air Drying. We have specially calibrated dryers that use dehumidified air and no heat, allowing for garments like delicates and gym gear to dry without shrinkage. We offer an even more specialized service for customers with allergy sensitivities and baby laundry. 

Our eco-friendly dry cleaning service is unique with two different methods, exceptional stain removal, color retention and gentle steam pressing. 

Hang and Air Drying option

• Hang Dry – Returned damp on hangers (no limit)
• Air Dry – Returned dry on hangers or folded (no limit.) This new service uses specially calibrated dryers with dehumidified air and no heat.

Do you have Lululemon or other nice gym clothes and other delicates? We can either hang or air dry these items. Hang dry items are taken out of the washer and returned damp on hangers. Air drying is a new feature at Todd Layne Cleaners. Garments are placed in a specially calibrated dryer with just dehumidified air and no heat. These items are returned dry on hangers or folded.

Pickup Service in NYC

• A good laundry service will offer the ability to schedule pickups and deliveries online and by phone/text.
• At Todd Layne Cleaners, you can schedule pickups and deliveries online, by phone/text or even by emailing with us. The choice is yours. We pickup and deliver seven days a week. 
• At Todd Layne Cleaners, we offer same day laundry service in NYC. We also recently added late night and early morning pickups and deliveries. 

A good laundry company in NYC with pickup service will have multiple ways of scheduling a pickup or delivery. Some people like to call or text and that should be accommodated. Other people like to have the option of scheduling from their iPhone or tablet. It is important to find out whether they have morning/evening delivery slots and whether they can pickup/deliver on weekends. Extra points should definitely be given to laundry services that can pick up and deliver on Sundays and possibly be considered one of the best. Todd Layne Cleaners offers pickups and deliveries seven days a week. We recently added pickup/delivery until 8pm on Monday and Tuesday. We also added early morning pickup slots on Tuesday, Thursday and Friday at 7am to 8am and 8am to 9am. Same day laundry service is available. 

Reputation (in the neighborhood and online)

• Many on-demand laundry platforms that display in search results or with ChatGBT are relatively new. 
• More than 50% of laundry and dry cleaning businesses in NYC have gone out of business since the pandemic.
• Licensing procedures for laundry businesses in NYC have changed, but all storefronts are required to have pricing posted in a prominent location. 
• At Todd Layne Cleaners, we have been in business since 2006 and have served as a good neighbor to our Upper East Side community. We support local events and invite our neighbors to fun parties at our storefronts. 
• At Todd Layne Cleaners, our internal polling shows a 98% satisfaction rate of our customers and we have a Google rating of 4.4. 

It’s a good idea to check out how long a particular NYC laundry service has been around. Most on-demand laundry platforms that display in search results are relatively new and many have gone out of business. More than 50% of laundry/dry cleaning businesses in NYC have gone out of business since the pandemic and most that remain have a decent reputation. For the most accurate online reviews, Google is a preferred resource. Up until about two years ago, Laundry businesses had to be licensed by NYC, although that is no longer the case. They must still however have prices listed for all services in their storefronts. Todd Layne Cleaners has been business since 2006 and we try our best to be a good neighbor with our two storefronts in our Upper East Side neighborhood. We support local events, host parties and work with other small businesses in our community. Our storefronts and laundromat are located at 242 East 77th Street in Manhattan.

Pricing

• Generally speaking, you get what you pay for. This includes for a laundry service and eco-friendly dry cleaner.
• At Todd Layne Cleaners, we feel that $3.00 to $5.00 per pound is a fair price for laundry by the pound with complimentary pickup and delivery. Of course, we’re assuming that laundry is done on-site and not outsourced to someone else. 
• At Todd Layne Cleaners, we charge a discounted price of $3.49 per pound for walk-in customers and $3.89 per pound for delivery customers. There is no need to join a laundry club to get these prices.
• At Todd Layne Cleaners, pricing for all of our services in very transparent and displayed in our store and here.  

The old adage that you get what you pay for couldn’t be more true in the NYC laundry industry. If the price is too good to be true, much of what we describe in this blog is probably accurate. In our experience, $3.00 to $5.00 per pound is a fair price for laundry by the pound with complimentary pickup and delivery. For more detailed information about how much laundry should cost in NYC, click here to read another blog that we wrote. To look at our full price list, click here. All of our pricing is very transparent with no up-charges. 

Does Todd Layne Cleaners have the qualities to be considered one of the Best Laundry Services in NYC with Pickup and Delivery?

We don’t want to sway your decision, but will just give you a few facts and you can decide for yourself:

1. We opened in 2006 and have been a trusted business on the Upper East Side of Manhattan in NYC.
2. We have two storefronts and our own state-of-the-art laundromat at 242 East 77th Street.
3. We never mix your laundry together in the same washer/dryer with anyone else’s.
4. We offer customization for your laundry with choices of premium detergent, fabric softener, stain fighter, scent booster, water/dryer temperature, air drying for gym gear/delicates, extra wash/rinse cycles and much more…
5. We offer free pickups and deliveries in Manhattan with a one or two-hour time slot that can be scheduled online or by phone/text/email. In addition to our own staff and courier service, we also use Uber for some pickups/deliveries.
6. We are open seven days a week and stay open until 8pm on Mondays and Tuesdays.

Questions about this Blog?

If you have any questions about this blog or anything else related to laundry and dry cleaning, we are happy to answer them for you. Feel free to email us at [email protected] or text/call us at 646-661-4777. Our local store staff (average tenure of ten years) always answer your questions and we do not use AI Chat Bots.

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Drop your Pants Here!

Todd Layne Cleaners and Laundromat, Family Owned and Trusted since 2006

242 East 77th Street, New York, NY 10075

Voted #1 Laundry Service in NYC by our Customers