New Temporary Hours and Changes at Todd Layne Cleaners and Laundromat in NYC – Updated 8/31/21
We have changed our hours and are continuing to maintain additional sanitizing procedures for our store and Laundromat. Did you know? We offer free pickup and delivery throughout the Upper East Side and also outside of the area with a minimum order.
Our Laundromat continues to be open to the public and customers are welcome to visit our stores. We have established safe limits as to the number of customers at any one time.
Retail Store/Laundromat and Valets
You are welcome to visit our store or use our Self Serve Laundromat, we request that you wear a mask for the safety of everyone. Social Distancing is maintained and hand sanitizer is available throughout our store and Laundromat. Contactless payment is also available with Apple Pay and Google Pay.
We are now operating as the on-site valet at Chelsea Towers, located at 100 West 26th Street, New York, NY 10001 and The Serrano, located at 1735 York Avenue, New York, NY 10128.
Free Pickup and Delivery*
Free Pickup and Delivery is available throughout the Upper East Side from 59th to 110th Street. We have minimums for pickup and delivery throughout other parts of Manhattan. Click here for our delivery zones. Contactless Pickup and Delivery is available, just let us know.
Text 646.661.4777 or schedule with our online website tool and app. If you are a new customer and would like to text, send a message that says “new customer” and we’ll take care of the rest.
Please give us at least 24 hours’ notice for pickups and deliveries, last minute requests are very difficult for us to accommodate at this time.
We have a new menu for our Laundry Service, click here to take a look.
New Temporary Hours
Our temporary hours are Monday through Sunday from 11:00am to 5:00pm. Deliveries are available after this time, generally until at least 6pm. This allows us to have extra time for sanitizing our store and Laundromat. We have also polled our customers and have found that 97% continue to work at home. As more of our customers return to an office, we will adjust our hours accordingly.
Same-Day Service For Laundry and Dry Cleaning
Same-day service may not be available for Laundry or Eco-Friendly Dry Cleaning during this time. Current turnaround time for Laundry is approximately 24 hours. Eco-Friendly Dry Cleaning turnaround time is approximately 48 hours. For additional information, please text 646.661.4777.
New Self-Serve Laundromat Procedures
As a result of new guidance on 6/24/21, we have increased the number of customers that can be in our Laundromat at one time. Hours will be the same as our store: Monday through Sunday from 11:00am to 5:00pm. We suggest that a mask be worn by all customers while in our store.
New Laundromat Cleaning Procedures at Todd Layne Cleaners and Laundromat
We have decided to maintain all of the new Laundromat cleaning procedures that were instituted during Covid. The following is a list of the enhanced cleaning procedures:
- Our entire Laundromat is being sanitized with disinfectant multiple times a day. This includes washers, dryers, floor and folding tables. All high touch objects such as washer/dryer handles, doorknobs, buttons, etc. are also being sanitized throughout the day.
- Masks are being worn by all laundry staff.
- Masks and gloves are being worn by all delivery staff. If you would like your clothes to be picked up and delivered from the outside of your door, we are happy to accommodate no contact pickup and delivery.
- Vinegar is being used to flush out washing machines throughout the day.
- Dryers are being cleaned with disinfectant throughout the day.
- Hand Sanitizer is to be used by employees after folding each individual load of laundry, whether or not the employee has left their station.
- Lysol Laundry Sanitizer is available at no extra charge for customers. In addition to reducing odors for gym gear, this product kills 99.9% of bacteria in laundry. It is safe for whites and darks.
- In addition to employees wearing gloves when handling soiled garments, disposable gloves are now being used for folding clean laundry.
- A new video surveillance system has been installed to ensure that all policy’s are followed carefully.
- Dry Clean garments are being treated with an anti-bacterial agent to kill germs.
We Control the Process with our own Laundromat
Because we have our own Laundromat and control the entire process, we have the ability to maintain high standards for cleanliness. We hope that we can serve as a model for the rest of the laundry industry in NYC and that these standards will be adopted by all. Feel safe continuing to use our services during this heightened period of Covid and beyond. If there is something that you would like to recommend, please call/text 646.661.4777 or send an email to [email protected]
We are familiar with maintaining an extremely clean environment and have been trusted for laundry service by the Lenox Hill Hospital Neonatal Unit on the Upper East Side.
We want you to be comfortable using our Laundry Service and these procedures will ensure a sterile environment.
Waiting List for Laundry Customers
Our services have become quite popular on the Upper East Side, especially during this time of Covid. They are unique and detail-oriented with a new Laundry menu for premium detergent, stain fighter, fabric protector and scent booster. Additional options for Laundry like Lysol Sanitizer (complimentary and kills 99.9% of bacteria) and air drying for gym gear and delicates are also available. The additional sanitizing steps listed above are also reducing our maximum output per day.
As a result, there may be a waiting list for new Laundry delivery customers. Text us at 646.661.4777 and we will give you a quick answer. If you are flexible with the pickup/delivery time and give us advance notice, it is more likely that we will be able to accommodate your request.
Note of Gratitude to our Staff
A special note of thanks to our dedicated staff for helping us to stay open as an essential business over the last 15 months. They are the lifeblood of our operation and are working harder than ever to serve our customers.
Giving Back to the Community
If you know of an elderly resident in the Upper East Side that needs something to be delivered like a prescription or some groceries, please let us know and we will try to have one of our delivery people help out.
Schedule your Pickup Now
It’s easy…Schedule a time and we pickup, then return your clean laundry (following all your special requests.) You are also welcome to stop by our stores.
Schedule Now – Text/Call 646.661.4777 or with our Website Tool
Best Wishes for Good Health!
Todd L. Ofsink, Founder and CEO
Todd Layne Cleaners and Laundromat – American Express Favorite since 2006.
Questions? Text 646.661.4777