Disrupting the NYC Laundromat Concept
According to an article in the Wall Street Journal, 1 self serve laundromats appear to be a vanishing amenity in some New York City neighborhoods. With these declining numbers, Todd L Ofsink, Founder and CEO of Todd Layne Cleaners, saw an opportunity for disrupting the NYC Laundromat concept, an industry that has existed for 100 years. A significant number of people on the Upper East Side do their own laundry and Todd applied his innovative mindset to create a unique Laundromat.
What Differentiates Todd Layne Cleaners and Laundromat?
At Todd Layne Cleaners and Laundromat, we understand that customers like choices, a differentiated experience and the ability to sometimes take cleaning into their own hands. Located on the Upper East Side in NYC, we offer a Laundromat with new state-of-the-art washers and dryers. Your clothes and linens deserve the best and so do you while you enjoy our newly renovated Laundromat. Keeping with our passion for customization, our self-serve Coin Laundromat boasts multiple size washers and dryers to accommodate your laundry needs. In addition, Todd understands that a “Customer First” attitude is critical to the success of any business on the Upper East Side. Disrupting the NYC Laundromat concept is what it’s all about.
The Nitty Gritty of our Washers
Many older Laundromats in New York City are not constructed properly. Washers need to be elevated on a platform and piping has to be constructed so that water flows out of the back of the washer and quickly out through a drain pipe. Unfortunately, many older Laundromats have washers that allow dirty water from a prior wash to come back into the machine for the next customer…we know, pretty gross. Disrupting the NYC Laundromat concept is very important.
Our washers have the appropriate platform and piping, ensuring clean fresh water for every customer. We also offer more wash and rinse cycles than the average Laundromat ensuring that your clothes will always be clean.
The Nitty Gritty of our Dryers
Many older Laundromats in New York City are also not constructed properly. Dryer venting is often inadequate which results in moisture remaining in the machines…and longer drying times. Temperature controls are also adjusted to make sure that it takes you much longer to dry your clothes.
We know that your time is important and have a new venting system to ensure that your clothes dry as fast as possible. All of our dryers are also computer-controlled at the appropriate temperature to ensure that your clothes are dried efficiently. No shrinkage in our Laundromat 🙂
Disrupting the Laundromat Concept – Todd Layne Loyalty Program
We believe in customer loyalty and offer incentives such as our Customer Loyalty Card. Ask for one and get a free wash after ten washes with us. If you come in on Friday between 9am and 5pm, ask for a free soap pod for your laundry.
New Video Surveillance System
NYC and the Upper East Side is all about convenience, so we understand that nobody wants to sit and watch their laundry and contemplate where their missing socks go…that topic is for another blog 🙂 You can be comforted knowing that we have just installed a new video surveillance system, so that you can run errands and we can keep an eye on your socks.
Disrupting the Laundromat Concept – Laundry Satisfaction Guarantee
Here at Todd Layne Cleaners and Laundromat we believe that every customer should be fully satisfied. If the results don’t meet your expectations, let us know and you can wash your clothes again free.
Why Can’t I only use the Dryers at Todd Layne Cleaners?
We don’t know where your clothes have been and try to maintain a very clean environment. Wash your clothes with us and you are more than welcome to use our dryers. Just using our dryers is not permitted under any circumstances…another way that you know everything is as clean as can be.
Get in Touch with Us
We look forward to serving all of your laundry needs. For pricing and other information about our Laundromat, please click here.
Feel free to reach out with any questions about this blog or any of our other services. Text/Call 646.661.4777 or send an email to [email protected]
If you’re feeling lazy and would like us to do your laundry for you, we offer a fully customized experience. Click here to see our new menu. Pickup and Delivery is free throughout the Upper East Side. To setup an account with us, text us at 646.661.4777 and say “new customer” or click here and register online. You can also download our Todd Layne Cleaners app with one of the links below. Our app can be used to save your preferences/special instructions and schedule pickups and deliveries with a one hour window.
Thanks for reading!
Brett Ofsink – Author
Todd L Ofsink, Founder and CEO of Todd Layne Cleaners and Laundromat