FAQ:

Where do you do your Wash and Fold?

All of our Wash and Fold is done on premise. We have surveillance cameras so that we can track your order every step of the way. Your clothing is weighed before and after we wash it to confirm the correct weight.

Do you put my wash in the same machine with other peoples’?

We promise to NEVER mix your clothing with anyone elses’. Each order goes in a separate washer and dryer.

I’m allergic to fragrance. What can be done to prevent a reaction?

We take the allergies of our customers seriously. Because of this, we have a dedicated Hypo-allergenic and Fragrance-free washer and dryer, which we clean regularly with vinegar. If you want to read more, check out our blog: http://toddlaynecleaners.com/new-hypoallergenic-wash-and-fold-service-comes-to-todd-layne-cleaners-laundromat/

What days are you open?

We are open 7 days a week. Yes, including Sunday! We are open Monday, Tuesday, Thursday and Friday from 8a.m. to 8p.m., Wednesdays from 8a.m. to 10p.m., Saturdays from 10a.m. to 6p.m., and Sundays from 10a.m. to 5p.m.

What’s the latest I can bring in my laundry for the coin Laundromat?

Our last wash is one hour before we close. The earlier, the better!

Can you deliver when I’m not home?

If you have a doorman, we can deliver anytime. If you don’t have a doorman, we can leave your order outside your door, but we are not responsible if someone else sees how well we clean! You can also leave us a key to get in if you’re not around.

Do you offer tailoring?

Yes. We offer services such as hemming, tear repairs, button re-stitching, and much more.

Can you get my clothes back to me on the same day?

Yes. We do same day Eco-Friendly Dry Cleaning and Wash and Fold. Come in when we open to ensure your order will be completed.

How long will my Wash & Fold take?

Our Wash and Fold service typically takes 24 hours. If you need a rush, just let us know.

How long will my Eco-Friendly Dry Cleaning take?

Our Eco-Friendly Dry Cleaning usually takes 3 days, excluding Sundays, when there are no major stains. If you would like it back sooner, just ask! Same day service is available.

Can I request a recurring pickup/delivery?

Absolutely. Tell one of our team members if you would like us to pickup and deliver at the same time each week.

I want my laundry/dry cleaning done a certain way every time. What should I ask for?

Tell one of our team members your specific instructions. We will enter them into your profile so that we will never miss them.

Can I bring in my own soap for my Wash & Fold?

Yes.

Can I recycle my old hangers?

We’ll never say no to recycling. Bring them in and we will reuse or recycle them.

Do you provide laundry and dry cleaning bags?

Yes. We will give you your own laundry or dry cleaning bag with a personal name tag.

What’s the difference between the Wash and Press and Dry Cleaned Shirts?

For stained garments, we recommend our two gentle Eco-Friendly Dry Cleaning methods. Your garment will be inspected and pre-treated for stains, and then gently cleaned and steam pressed. If you just want your shirts washed and pressed, opt for our shirt Laundering service.

How can I get a discount on my order?

Get $10 off on your next order by referring a friend! They will get $10 off their first order as well. You can also sign up for our e-mailing list for further offers.

 

Todd Layne Cleaners, the affordable Green Dry cleaner and Premium Wash & Fold specialist, is located at 242 East 77th Street, New York, NY 10075, serving the UES of Manhattan. Coin Laundromat available in store. Free Pickup and Delivery…open Sunday.