November 25th, 2015

New York, NY—Todd Ofsink, owner of Todd Layne Cleaners, has launched a new Concierge and Package Delivery Service for its customers. In a bid to stand out in a very competitive environment, the store is offering these services to make the lives of its NYC customers just a little bit easier.

“For a business to stay relevant and successful, it must always be thinking about the customer’s needs, exceptional service and what they may want next.  It can be something as easy as an enhanced service line or possibly something entirely new. Nonetheless, change fosters growth,” Todd says.

Todd Layne Concierge

The Todd Layne Concierge Service has all the information on the ins and outs of the Greatest City in the World. Anything from great restaurants to exciting events and shows, they know it all. Need some advice on where pick up a specialty cake for a special someone? They know exactly where to get it. How about a great bar for you and your buddies to watch the game? Not a problem! Wondering if an unusual stain is going to come out of your favorite dress, ask away! This service is accessible by phone or email during normal business hours.

Todd Layne Package Service

Most people these days tend to shop online. The anticipation of a much-wanted garment or gadget is only half the frustration. As for the other half, if you don’t have a Doorman in NYC, you might find yourself in a bit of a pickle if you’re not around when it arrives. Luckily, Todd Layne Cleaners new Package Service can help. As an added perk, Todd Layne Cleaners customers can enjoy the benefit of having their packages sent to the store and then schedule a time for a complimentary delivery. Future plans call for extending that privilege to everyone else on the Upper East Side for a one-time fee or as part of a monthly service.

As Todd says, “Time is of the essence and our customer’s lives are becoming busier and busier. In addition to our just-released website redesign and soon to be released Android/ IOS App, it is expected that these additional services will delight our customers,”

Todd Layne Cleaners, the affordable Green Dry cleaner and Premium Wash & Fold specialist, is located at 242 East 77th Street, New York, NY 10075, serving the Upper East Side of Manhattan. Free Pickup and Delivery…open Sunday.

(212) 671-1946

concierge@toddlaynecleaners.com